For the return of any goods, the return must be accepted by us prior to sending said item or arranging a courier to collect said item.

Please Note: This is a simplified infographic created to help show customers how to return unwanted items within 14 days of receipt. For full returns info or info on what to do when a product develops a fault post instlalation, please see our Returns Policy. For information on what to do with goods that are damaged during transit, please see section 5 in our terms and conditions.